By SEROVERA.
You may return new & unopened bottles fulfilled by SEROVERA.com, with the seal intact and within 90 days of purchase for a full refund, less shipping & handling costs. Original invoice must be returned as well.
Items that are Not Returnable
SEROVERA® does not accept returns for the following:
- Opened product
- Product with broken seals
- Product damaged by customer
- Product purchased from sellers other than SEROVERA.com
- Product not returned in the condition it was received
- Product sold 90 days passed purchase date
Processing Returns
- First, call for an Return Authorization Number:
- Toll Free: 1 (877) 737-6267
- United Kingdom: 0 (808) 234-4226
- Australia: 1 (800) 601-730
- International: (954) 288-8399
- Next, write down the Return Authorization Number on the original invoice
- Last, ensure that the return is mailed via Signature Confirmation – this is required to receive a refund
- Send Product to:
DOMESTIC SEROVERA®
c/o Returns Department
P.O. Box 23620
Fort Lauderdale, FL 33307
