Return Policy

You may return new & unopened bottles fulfilled by SEROVERA.com, with the seal intact  and within 90 days of purchase for a full refund, less shipping & handling costs.  Original invoice must be returned as well.

Items that are Not Returnable

SEROVERA® does not accept returns for the following:

• Opened product
• Product with broken seals
• Product damaged by customer
• Product purchased from sellers other than SEROVERA.com
• Product not returned in the condition it was received
• Product sold 90 days passed purchase date

Processing Returns

• First, call for an Return Authorization Number:
  • Toll Free: 1 (877) 737-6267
  • United Kingdom: 0 (808) 234-4226
  • Australia: 1 (800) 601-730
  • International: (954) 288-8399
• Next, write down the Return Authorization Number on the original invoice
• Last, ensure that the return is mailed via Signature Confirmation – this is required to receive a refund
• Send Product to:

  DOMESTIC	INTERNATIONAL
  SEROVERA® c/o Returns Department P.O. Box 23620 Fort Lauderdale, FL 33307	SEROVERA® Europe c/o Fulfillment Center Kanaalstraat 2 1975 BE Ljmuiden The Netherlands

Shipping Policy