RETURNS & REFUNDS

You may return new and unopened bottles fulfilled by SEROVERA.com, with the seal intact and within 90 days of purchase for a full refund; less discounts, shipping, and handling costs. Original invoice must be returned as well.

NOT RETURNABLE ITEMS

SEROVERA does not accept returns for the following:

Opened product.

Product with broken seals.

Product damaged by the customer.

Product purchased from sellers other than SEROVERA.com

Product not returned in the condition it was received.

Product sold 90 days past purchase date.

PROCESSING RETURNS

First, call for a Return Authorization Number:

• Toll Free: 1 (877) 737-6267
• International: (954) 288-8399

Next, write down the Return Authorization Number on the original invoice.

Last, ensure that the return is mailed via Signature Confirmation– this is required to receive a refund.

Send Product to:

SEROVERA c/o Returns Department

6750 N. Andrews Ave, Suite 200,
Fort Lauderdale, FL 33309.